Headquarters

14620 118 Ave NW
Edmonton, AB T5L 2M8

General Inquiries

inquiries@karlenkada.com

inquiries@karlengroup.ca

24 hours support inquiries@karlengroup.ca

24 Hours Support

780-453-1362

How a Building Service Provider Transformed One Edmonton High Rise

Here’s the truth: efficiently managing a building can be tough. On top of tenant challenges, Edmonton property managers are regularly faced with complex mechanical systems, required maintenance schedules, emergency repairs, and more. But did you know that there is an easier, smarter, and more efficient way to run your building? Enter: building service providers. These experienced companies take care of every aspect of your building–leaving you with more time to focus on the things that matter. 


Are you interested in learning more about building maintenance programs? In this blog post, we’ll break down the basics. Plus, we’ll highlight how one Edmonton high-rise counts on Karlen-Kada to keep things running smoothly. 

What is a Building Service Provider?

A building service provider is a single company who manages all the maintenance, repairs and servicing for your building. This type of provider is essential for building owners and property managers in Edmonton because it provide a single point of contact for every problem, regardless of the trade required. Rather than juggling multiple contractors for different repairs, property managers can trust one experienced team to handle all their electrical, mechanical, and life safety systems. 

How Our Building Maintenance Services Work

Our process is designed to be as efficient, cost-effective, and straightforward as possible. Here’s how it works. 

  1. Comprehensive Assessment: Before we design your preventative maintenance program, one of our experts will visit your building, review your systems, and identify any issues. 
  2. Custom Maintenance Plan: Once we’ve identified your building’s needs, we can get started by designing a maintenance plan completely tailored to you. This might include routine HVAC maintenance, seasonal cleaning for rooftop units, and more. 
  3. One Call, One Contact: No more juggling multiple contractors and multiple trades–simply call Karlen-Kada and a network of various tradespeople is at your disposal. Our team handles everything from small electrical issues to large-scale mechanical repairs.
  4. 24/7 Emergency Support: Emergencies can happen at any time. That’s why Karlen-Kada commits to providing around-the-clock repair services to all equipment that impacts the safety or the comfort of your tenants. 

Case Study: Multi-Family High-Rise in Downtown Edmonton

Are you wondering how our preventative maintenance programs actually work? Consider this example. We currently serve as the building maintenance provider for an apartment building located in the heart of Edmonton. Built in 2002, this multi-family high-rise has 16 stories and around 160 units, with a mix of 1 and 2 bedroom layouts. 


Due to the size and age of this building, the property management team needed a comprehensive mechanical maintenance plan that minimized breakdowns and kept all tenants safe and comfortable. Our solution included a custom-built preventative maintenance plan that addresses all the essential elements of this building. Here’s a breakdown of some of the services we provide:

  • Major inspections (spring/summer): We inspect and maintain all essential mechanical systems, including boilers, make-up air units, exterior exhaust systems, and more. During the spring and summer seasons, we also perform shutdown tasks for all heating systems. 
  • Minor inspections (fall/winter): Visual inspections and testing of all essential mechanical systems and perform filter replacements and belt adjustments (if necessary). At this point, we will provide comprehensive service reports and review maintenance card schedules. 
  • 24/7 emergency support: In addition to our regularly scheduled services, our team is available around the clock to perform repairs or maintenance on problems that threaten the safety or comfort of the building’s tenants. 
  • Comprehensive invoicing and reporting: Karlen-Kada is committed to clear communication and excellent reporting. All our service work is accompanied by detailed reports, pictures, and invoices. Additionally, we ensure that building managers are promptly notified of any issues that require immediate attention.

Before and After a Building Service Provider

With just one building maintenance plan, this Edmonton apartment building experienced significant benefits. Before working with Karlen-Kada, they experienced: 

  • Zero coordination between contractors, with property managers juggling multiple HVAC, electrical, and plumbing contacts.
  • Inconsistent maintenance schedules caused small issues to add up.  
  • Costly reactive responses to building issues.

After partnering with us, this building has:

  •  A single point of contact for every trade needed. 
  • A custom preventative maintenance plan that extends equipment lifespans. 
  • 24/7 emergency support to quickly and effectively address all serious issues. 

Looking for Building Maintenance Services in Edmonton? 

From basic boiler maintenance to 24/7 emergency repairs, the Karlen-Kada team is here to help. As your Edmonton partner in building success, we’ll keep your building running smoothly. Interested in learning more about our mechanical maintenance plans? Check out our FAQ section or email our team at inquiries@karlenkada.com today!